IT Support Services
Reliable technical support, troubleshooting, maintenance and onsite assistance for your business.
Learn More → CONNECTED TECHNOLOGY SOLUTIONS
Connected Solutions Just For You
Connected technology solutions that help businesses operate smarter, stay secure and grow with confidence.
✓ Strategic Technology Planning
✓ Infrastructure & Support
✓ Future-Ready Solutions
CONNECTED SOLUTIONS
LIMITLESS POSSIBILITIES.99.9%Service Reliability
24/7Technical Assistance
01 / ABOUT US
Technology that works for your business.
At Core Link Technologies, we believe digital transformation is more than adopting new technology. It is about rethinking how your business operates, connects with customers and delivers value in a digital-first world.
We provide practical, scalable and dependable IT solutions designed around your operational needs — from everyday technical support to infrastructure, cloud and digital development.
01Strategic VisionPlan technology around your goals.
02IntegrationConnect systems and infrastructure.
03OptimizationImprove efficiency and workflows.
04Data-DrivenTurn information into better decisions.
02 / OUR SERVICES
What service do we provide?
Powerful IT solutions to help your business grow, stay protected and remain productive in today's digital world.
IT Outsourcing
Flexible IT outsourcing and managed support that extends your team and keeps operations running smoothly.
Learn More →Network & Infrastructure
Network deployment, infrastructure support, connectivity and system solutions for dependable performance.
Learn More →Cloud Solutions
Cloud services and infrastructure designed for accessibility, scalability, continuity and security.
Learn More →Website Development
Professional, responsive websites that strengthen your digital presence and support business growth.
Learn More →Software Development
Business-focused software solutions built around your workflows, requirements and future objectives.
Learn More →IT Devices Sales & Service
IT hardware, peripherals, installation, configuration and ongoing technical service for your organization.
Learn More →IT Devices Rental & Leasing
Cost-effective device rental and leasing options for projects, offices, deployments and business expansion.
Learn More →03 / REQUEST A QUOTE
Tell us what your business needs.
Submit a service request or quotation enquiry and our team will get back to you during business hours.
Business HoursMonday - Friday, 9:00am - 6:00pm
03 / WHY CORE LINK
Built around your success.
From infrastructure and support to cloud and digital development, our solutions are designed to make technology a business advantage.
Start a Conversation →100%Business-Focused Solutions
99.9%Target Service Reliability
24/7Support Availability Options
∞Scalable Possibilities
04 / DIGITAL SOLUTIONS
From everyday IT to digital transformation.
Core Link Technologies brings together technology, infrastructure and digital services so your business can move forward with confidence.
01↗
Secure & Connected Infrastructure
Reliable networks, systems and connectivity that keep your organization connected.
02↗
Managed IT Operations
Proactive support and maintenance to reduce disruption and improve productivity.
03↗
Cloud & Business Continuity
Flexible cloud solutions that support secure access, scalability and operational resilience.
04↗
Digital Development
Websites and software that turn business requirements into practical digital experiences.
06 / INDUSTRIES WE SERVE
Technology for every business.
Scalable IT services tailored to different operational environments and business requirements.
01
Corporate
Reliable workplace IT, infrastructure and managed support.
02
Healthcare
Secure systems, connectivity and dependable technical support.
03
Manufacturing
Infrastructure and connectivity supporting production environments.
04
Education
Connected classrooms, devices, networks and user support.
05
Retail
POS, devices, connectivity and responsive IT assistance.
06
Professional Services
Secure and productive technology for modern offices.
05 / SUPPORT PLANS & STATUS
Support that matches your business.
Choose a support approach based on your operational needs, response expectations and coverage requirements.
Essential Support
For small teams that need dependable technical assistance when issues arise.
- Email support
- Remote troubleshooting
- Preventive maintenance options
Managed IT Support
For organizations looking for proactive maintenance and ongoing IT assistance.
- Remote & onsite support
- Priority ticket handling
- Infrastructure monitoring options
Dedicated Support
For organizations requiring structured support, SLA planning and broader coverage.
- Dedicated support planning
- SLA-based response options
- Multi-site support
Core Link Service StatusAll listed services are currently monitored.
Website Email Support Cloud Services
10 / IT KNOWLEDGE BASE
Useful technology insights.
Practical guidance for businesses looking to improve security, reliability and productivity.
Business Cybersecurity Basics
Essential practices for protecting accounts, devices, networks and business data.
Ask Our Team →When Should You Upgrade Your Network?
Common warning signs that your business network needs an upgrade or redesign.
Request Assessment →Cloud Backup Best Practices
How a structured backup approach can help improve business continuity and recovery.
Discuss Cloud Backup →Why Managed IT Support?
Understand how proactive support can reduce downtime and improve technology operations.
Discuss Managed IT →Core Link Technologies Company ProfileOverview of our services, solutions and business capabilities.
Download Company Profile ↓26 / FIELD SERVICE MANAGEMENT
Professional onsite support, from start to finish.
Structured field service workflows for onsite IT jobs, maintenance and deployments.
01
Job Assignment
Assign engineers to customer sites with job details and priority.
02
Check-In / Check-Out
Record engineer arrival and completion times for accurate service tracking.
03
Service Documentation
Add work notes, equipment details and supporting photos.
04
Customer Sign-Off
Capture customer acknowledgement and generate a professional service report.
Need an onsite engineer?Request field service support for your location.
Request Field Service →27 / ONLINE QUOTATION
Request a quotation online.
Select the services you need and send your requirement directly to Core Link Technologies.
28 / AMC & CONTRACT MANAGEMENT
Keep your IT support under control.
Structured annual maintenance and managed support arrangements for businesses.
Annual Maintenance
Plan recurring maintenance, support visits and preventive service activities.
Discuss AMC →Service Level Agreement
Define response priorities, support scope and escalation expectations.
Discuss SLA →Managed IT Contract
Coordinate ongoing IT support for offices and multiple business locations.
Discuss Managed IT →Eg Contract DashboardCustomer: Core Link Technologies Sdn Bhd · Support Plan: Business
120 Devices5 Sites31 Dec RenewalACTIVE Contract
32 / NETWORK ASSESSMENT
Is your network ready for your business?
Request a network assessment to review connectivity, Wi-Fi, infrastructure and performance.
- Number of users and devices
- Current ISP and connectivity
- Router / firewall environment
- Wi-Fi coverage and performance
- Number of business locations
33 / SERVER & CLOUD ASSESSMENT
Plan your next cloud move.
Assess servers, storage, backup, Microsoft 365 and cloud migration requirements before making changes.
01
Server Health
Review server performance, storage, operating systems and capacity.
02
Backup & Recovery
Review backup strategy, retention and recovery readiness.
03
Cloud Migration
Evaluate workloads and plan a structured migration path.
04
Microsoft 365
Review cloud productivity, identity and security requirements.
39 / MALAYSIA-WIDE COVERAGE
IT support across Malaysia.
Remote support, onsite assistance and project deployment can be arranged based on customer requirements and service availability.
CORE LINK TECHNOLOGIES
Nationwide Technology Support
Peninsular Malaysia · Sabah · Sarawak
REMOTE SUPPORTONSITE SUPPORTPROJECT DEPLOYMENT
PENINSULAR
MALAYSIA
MALAYSIA
SABAH
SARAWAK
40 / MULTI-LOCATION SUPPORT
One IT partner for multiple sites.
Coordinate support and deployment across offices, branches and business locations.
01
Penang
Onsite & remote support
● Supported02
Kuala Lumpur
Project & remote support
● Supported03
Johor
Project & remote support
● Supported04
Sabah
Project-based support
● Supported05
Sarawak
Project-based support
● SupportedNeed support for multiple branches?Contact us to discuss a structured multi-site support arrangement.Contact Core Link →
12 / CONTACT CORE LINK
Let's connect your business.
Talk to our team about IT support, infrastructure, cloud, devices or digital development.
BUSINESS HOURSMonday - Friday
9:00am - 6:00pm
OFFICESetia Tri-Suites
3S-08-07, Setia Tri-Suites
Persiaran Kelicap, Setia Triangle
11900 Bayan Lepas, Penang, Malaysia
MAP & DIRECTIONSOpen in Google Maps ↗